FAQ's

Answers to your questions

We know that this is probably one of the biggest days of your life, the whole team are here to support you and help make it your perfect day with memories to last a life time! Here is a helpful list of questions we are usually asked about what happens on the day.

How do we book a Registrar?

The actual legal ceremony is not included in your package you will need to book your Registrar or Celebrant directly, we can assist you with this and make sure you have all the relevant information.

Can you recommend any good local suppliers?

Yes we can, we will share our little black book of the best of the best with couples once they confirm the date.

When can I access the venue to decorate?

Your styling and decor will be discussed in fine detail with your wedding planner, access depends on whether the venue is being used the day before, it is free we always try to have the venue set up for you to add the finishing touches the day before your wedding.  If its I not possible to have access the day before we will run through exactly where you would like all your beautiful décor to go on your big day so our team can do this for you.

When can my suppliers arrive?

Suppliers can arrive from two hours before the time of your ceremony, this will be discussed prior to your wedding day and we will make sure your  logistics are confirmed prior to the wedding day.

What time should I ask guests to arrive?

Your guests are welcome to arrive from 45 minutes before your ceremony time, please note access to Ocean Kave for guests will not be possible before this time.

How does the couple get to the ceremony from the bridal suite?

If you are staying on site in of our cottages, we provide two trips from the cottages to the Kave for the bride and her bridal party (subject to Government Guidelines relating to social distancing.)

What happens to our décor at the end of the night?

All the décor will be discreetly packed up by the wedding team at the end of the evening and taken to your cottage or the office – this will be agreed in advance between you and your planner. All valuables such as cards and gifts will be taken after the wedding.

Can our guests leave their cars at the venue over night?

There is no overnight parking for non residents. If guests are staying with us in the cottages they will have a designated parking space.   Any cars are left at the owner’s risk.

Can our guest bring camper vans or tents and stay on site?

Sorry, this is not possible at Ocean Kave and guests are not permitted to sleep in vehicles.

What will happen to any excess catering?

Under environmental health and safety guidelines we must discard surplus catering at the end of the evening. Your planner will discuss the options available for you to take your cake and cheesecake.

What is your refund policy if guests drop out?

Your final catering invoice will be sent 6 weeks prior to the big day, we leave this until 6 weeks before to enable to you to have enough time to check with any guests who have not replied and to advise us of your final numbers.  Once this has been settled no refunds are possible.

How do guests get the venue from the cottages?

The cottages are approximately 600 meters away from the Ocean Kave via a farm track.  Guests can choose to walk or drive to the venue.

Do you have a card machine for the bar?

We can take card payments with a min £5 spend.

Can I have a religious blessing?

You can have a religious blessing after the Registrar has left the building as it is not legally allowed. it is not possible to a have a religious blessing before the civil ceremony 

Can I have live music?

Yes, you certainly can, acoustic performers are welcome in the Kave and Rustic Barn up to 11pm.

Can I have confetti?

Yes, you can and it looks great in the photos, it will need to be natural petals to fit in with the natural environment.   

Can I have fireworks?

We are in one of the most beautiful and protected areas in the UK in an Area of Outstanding Natural Beauty.  Out of respect to our environment, the coast guard and the racehorses who reside in our grounds and livestock in neighbouring fields, we have chosen not to permit fireworks at Ocean Kave.  Many couples chose to have a fabulous sparkler send off at the end of the night, our team will assist with getting everyone in position and making sure you have a fabulous send off.

What happens if I need to cancel my wedding?

As part of our contract with you, we request that couples take out wedding insurance, if you have not options and must cancel your wedding we will work with your insurance company to provide them with the required info.  We have a strictly non-refundable and non-transferable policy on venue hire deposits so please make sure you have all your ducks in order before confirming your booking with us.

Can we get a taxi from Ocean Kave?

We strongly suggest that your guest’s book taxis before the end of the evening. As telephone signal can be limited our team are able to assist you with booking taxis.

I can’t believe how quickly time has passed since the wedding, we wish we could do it all over again! You guys were absolutely amazing from start to finish and we can’t thank you enough for helping make our day perfect!

Gemma and Meshaq Coventry

We would just like to say a massive thank you to Adrian and the team for our wedding on Saturday. The whole day went seamlessly and that's totally down to the Ocean Kave Staff.The food was amazing, it simply couldn't be faulted, so a big thanks to the chef and their team. Everyone had a fantastic day from start to finish.I would also personally like to thank Adrian for his hairdressing abilities!Once again, thank you to everyone involved.

Mr and Mrs Edwards Bideford

A HUGE thank you from us for working so hard to enable us to have the day we always dreamt of.

Kirstie and Emlyn Brighton

You took such a personal interest in making our day perfect. You put so much of yourself into your business, emailing during the evening, when I am sure most other businesses would stick to a 9am-5pm working hours. It really comes over how much you care about, not only your business but the people themselves. We cannot thank you enough for allowing us the privilege of getting married at Ocean Kave.

Kate and Eric Tiverton

Thank you so much for our sensational wedding at Ocean Kave, your attention to detail and genuine passion was first class. Our guests are still talking about our wedding 2 months on!

Esther and Graeme Henley-on-Thames